At TidySpaces, we understand how important it is for our customers to receive their orders on time and in perfect condition. That's why we are committed to providing a reliable delivery guarantee that ensures your home furnishings arrive as expected.

We strive to process and dispatch all orders within 1-2 working days. During busy seasons, such as holidays, this may extend to 2-3 working days. We want to keep you informed every step of the way, so you can expect to receive tracking information as soon as your order is on its way.

Our delivery service covers a wide range of locations across the UK, including mainland areas and some offshore locations. While we offer free shipping for mainland UK, there may be additional charges for deliveries to the Scottish Highlands, Isle of Man, Jersey, Guernsey, and other specific areas. We aim to provide clear information about shipping costs during the checkout process, so there are no surprises.

In the event that your order does not arrive within the estimated delivery time, we encourage you to reach out to our customer support team. We are here to assist you and resolve any issues that may arise. Your satisfaction is our priority, and we want to ensure that your experience with TidySpaces is a positive one. If our preferred courier network ever encounters issues, they promptly update the tracking information to keep you informed.

• Free Returns if Damaged - Replacement or Refund available options
• Free Replacement if lost in transit
• Parcel Tracking customer integrated via 'Track My Parcel' (Please allow 24 hours for tracking information to be available.)

Thank you for choosing TidySpaces for your home furnishing needs. We appreciate your trust in us and are dedicated to delivering quality products right to your doorstep.

Any questions or issues with delivery or tracking, please contact us using the form below for a quick response or email info@tidyspaces.co.uk